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Case Study Scaling Enterprise Pipeline for VTEX 2025

VTEX is a global enterprise commerce platform helping large retailers modernize their B2B and B2C operations. The 2024 objective was to strengthen VTEX’s presence in India, SEA, and the Middle East—driving qualified enterprise leads while maintaining CPL efficiency and expanding category share across “B2B Commerce” and “Shopify Plus” alternatives.
Founded: 2000
Headquaters: London
Size: 1,001-5,000 employees

🎯 Objective

To acquire enterprise-level decision-maker leads through Google & LinkedIn, prove messaging resonance in new geographies, and establish a full-funnel campaign system (TOFU → MOFU → BOFU) for pipeline growth.

📈 Campaign Overview

Month Focus Total Spend Leads (Form Fills + DLs) Avg CPL CTR (Google)
June 2024 Launch + Testing ≈ $1,000 (Est.) Low quality traffic detected 7.7 %
July 2024 Optimization + Competitor Scaling ≈ $1,500 10 leads (India + SEA) $95 8.0 %
August 2024 Expansion + Regional Rollout $15,853 ~12 qualified domain leads $450 – $500 4.5 – 6.0 %
Cumulative Spend (Q2–Q3) ≈ $18,000 22 high-intent leads Avg CPL $460 Avg CTR 6 %

🚀 Key Highlights

1. From Irrelevant Clicks → Enterprise Leads

  • June: Early B2B Commerce campaigns attracted junk traffic (e.g., “Udaan” queries).
    → Search-term filtering and negative keywords cleaned 60 % of wasted spend.

2. July – Optimization & Competitor Domination

  • India: 7 form fills from “b2b commerce platforms” and “best b2b ecommerce websites.”
  • SEA: 3 form fills from “b2b ecommerce business.”
  • CTR jumped to 8.03 %, CPL ↓ 35 %.
  • Outranked Shopify Plus & Enterprise across India and SEA with >60 % impression share .

3. August – Geographic Expansion to UAE & SEA

  • Launched GS_Ecom-Enterprise campaigns.
  • Form fills ↑ 3× (India 1 → 3; UAE steady at 1).
  • CPL ↓ from $748 → $512 (UAE) and $357 → $161 (India) .
  • Demand-Gen campaigns drove massive impressions for awareness (>37 K).
  • LinkedIn CTR ↑ from 0.43 → 0.65 %, CPC ↓ 60 %, with enterprise leads from IBM & Motorola ads .

📊 Channel-wise Performance

Google Ads

  • Dominant driver (>80 % of leads).
  • CTR range: 5 – 8 %.
  • CPL reduced >50 % in key markets (India & UAE).
  • Campaigns consistently ranked Top 1 – 2 across “Shopify Plus,” “B2B Commerce,” and “Enterprise Ecom” keywords.
  • High performers:
    • “b2b commerce platforms”
    • “best b2b ecommerce websites”
    • “online ecommerce platform”

LinkedIn Ads

  • Served as a mid-to-bottom funnel layer for decision-maker reach.
  • CTR grew 0.43 → 0.74 %, CPC ↓ 60 %.
  • Top job titles: Store Manager, Regional Sales Manager, Area Sales Manager (across India & MENA) .
  • Top companies by engagement: Reliance Retail, Croma, Chalhoub Group, Amazon.


🌍 Geographic Breakdown

Region Observations
India Strongest lead volume & CPL improvement ($357 → $161).
SEA CTR ↑ from 3.1 → 4.7 %; steady domain leads.
UAE / Middle East CPL ↓ from $748 → $512; awareness campaigns live for enterprise CXOs.

💡 Optimization Highlights

  1. Phased shutdown of low-quality Shopify Plus & B2B Commerce ads.
  2. Introduced regional “Enterprise” themes to localize messaging (IND, SEA, UAE).
  3. Refined keyword and creative mix — added TCO, Ownership, and Simplify ad sets.
  4. Cross-channel testing: Google → LinkedIn retargeting for IBM/Motorola case study ads.
  5. Improved funnel efficiency: CPF ↓ 29 %, lead volume ↑ 2.5× vs June.

🧠 Learnings

  • Keyword intent matters: Refining “B2B Commerce” terms was pivotal to filter SMB noise.
  • Creative refresh cycles (2-week) kept CTR stable and prevented fatigue.
  • Localized copy + case-study hooks resonated best with enterprise CXOs.
  • Demand-gen is awareness fuel but requires strong BOFU handoff for conversion.

🏁 Outcome

KPI June → Aug Shift
CTR (Google) ↑ from 7.7 % → 8.0 % → 6 % (stable with scale)
CPL (Avg.) ↓ by ~45 % across key regions
Form Fills / Domain Leads ↑ from 0 → 22 qualified leads
Auction Rank Consistent Top 1–2 against Shopify & BigCommerce
Brand Visibility Expanded to India + SEA + UAE enterprise segments

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